How long does setup take?
How long does setup take?
About 24 hours from when you connect your first reseller data sources. The technical kickoff itself takes around 45 minutes.
What file formats can you ingest?
What file formats can you ingest?
Any reseller report format. The universal parser handles XLS and CSV, auto-detects column structures, standardises SKU names, and maps currencies. No manual mapping required.
Is my data used to train AI models?
Is my data used to train AI models?
No. Your data is processed in isolated sessions via the Anthropic enterprise API and is never used to train any AI model. See our Security page for detail.
Where is my data stored?
Where is my data stored?
In EU-based data centers (DigitalOcean Germany and Netherlands) for full GDPR compliance. TaskifAI is headquartered in Malmö, Sweden.
Can you connect both my wholesale and Shopify data?
Can you connect both my wholesale and Shopify data?
Yes. TaskifAI merges offline B2B reseller data and online D2C data (Shopify, WooCommerce) into a single dashboard so you can compare channels side by side.
Do you charge a setup fee?
Do you charge a setup fee?
No setup fees. Billing is month-to-month, or annually with a 15% discount. You can cancel anytime.
How is my pricing tier decided?
How is my pricing tier decided?
By the number of active resellers connected. Growth covers up to 15 resellers; Scale covers unlimited. See Pricing.
Can you sign an NDA?
Can you sign an NDA?
Yes. We execute a mutual NDA before any data integration.
Are you SOC 2 or ISO 27001 certified?
Are you SOC 2 or ISO 27001 certified?
TaskifAI is GDPR-compliant and runs on infrastructure that is SOC 2 Type II and ISO 27001 certified (DigitalOcean, Supabase, Anthropic). We are not ourselves SOC 2 or ISO 27001 certified. See our Security page.
How do I get your DPA or compliance documents?
How do I get your DPA or compliance documents?
Email [email protected] and we’ll share our Data Processing Agreement and our subprocessors’ current SOC 2 Type II and ISO 27001 documentation.
What if you don't recognise a reseller's file format yet?
What if you don't recognise a reseller's file format yet?
Use Parser Studio to onboard a new format yourself. Upload one sample file, answer a few plain-English questions, and publish — future files from that reseller are then recognised automatically. No code required.
How do I reach support?
How do I reach support?
Open the Help Center on any page and hit Talk to us to chat directly with our team. See Support.
Can I get my numbers by email?
Can I get my numbers by email?
Yes. The Sales Digest is a monthly email with your headline KPIs, key insights, and top products and resellers. Ask us under Talk to us to set it up or change recipients.
Still have questions?
Book a 30-minute demo and ask us directly.