Support & Help Center

You no longer have to leave the app to reach us. Every page has a Help Center, and inside it a Talk to us button that opens a chat panel. Type your question, press send, and it goes straight to our team — no ticket numbers, no forms. Replies appear in the same chat, usually within a few hours on weekdays. If you’ve stepped away by the time we reply, we’ll send you an email so you don’t miss it.

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A few things worth knowing

• Your chat is private to you — colleagues on your account can’t see it.
• We can see the upload or screen you’re asking about, so you don’t need to explain everything from scratch.
• The Help Center also has short guides on uploading files, reseller-specific rules, product mapping, dashboards, and more — often the fastest answer is already there.

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Billing, access, and account changes

For anything to do with billing, access, or account changes, you can also email us.